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Reefmarketsg.com not responding after paying online


peedeers

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Folks, just wanted to get your thoughts on reefmarketsg.com

I ordered for the first time on Sunday for sgd 157. The payment gateway sent confirmation of payment received but I got no order details on email.

I wrote to their email address and tried their phone number multiple times but no one takes the call.

 

Has anyone had a good experince with reefmarketsg? Am just wondering what to do next .

 

 

 

 

Sent from Singapore Reef Club mobile app

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Hi, I am Missy from rms. Apologies for not getting an email confirmation. Will get our tech savvy colleague to look into it when she is bk in town.
I had dropped u a WhatsApp confirmation to assure u that we have received your order but to no avail.
We are processing and arranging for your order to be delivered.

We apologize for any inconvenience caused & thank u for your kind understanding.

Sent from Singapore Reef Club mobile app

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bought salt and fishfood frm them...delivered on time...and if item runs out of stock,replenised and again send on time..No Issue whatsoever.

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