SRC Member kapemasarap Posted August 3, 2017 SRC Member Share Posted August 3, 2017 Dear reefers, have any of you had any experience seeing this when taking the poly-filter out of its bag when new? The poly filter looks yellow. Sent from Singapore Reef Club mobile app Quote Link to comment Share on other sites More sharing options...
SRC Member kapemasarap Posted August 3, 2017 Author SRC Member Share Posted August 3, 2017 Sent from Singapore Reef Club mobile app Quote Link to comment Share on other sites More sharing options...
Zee123 Posted August 3, 2017 Share Posted August 3, 2017 yes. Go get it changed or a refund. If you look at all the online videos, the proper ones will be white when taken out of the packet. Quote Link to comment Share on other sites More sharing options...
SRC Member kapemasarap Posted August 3, 2017 Author SRC Member Share Posted August 3, 2017 Exactly what I thought. The first one that i bought was white. This yellowed pad that came out of the bag smelled the same as that first one i had and im thinking if the effects would still be the same.Alright, not taking my chances of losing a refund or an exchange. This pad doesn't come cheap and i dont want to risk losing livestock and money. I shall not use it then. Ive dropped off an email to the shop owner. Hope i can get this sorted out and exchanged for another pad. I love and trust this staff. Ive used it on my nano reef and it managed to keep my water almost pristine for weeks.Sent from Singapore Reef Club mobile app Quote Link to comment Share on other sites More sharing options...
joe fish Posted August 5, 2017 Share Posted August 5, 2017 Dear reefers, have any of you had any experience seeing this when taking the poly-filter out of its bag when new?The poly filter looks yellow.Sent from Singapore Reef Club mobile appno it whiteSent from my SM-T815Y using Tapatalk Quote Link to comment Share on other sites More sharing options...
SRC Member kapemasarap Posted August 5, 2017 Author SRC Member Share Posted August 5, 2017 I think its safe. Received an email from poly-bio.On Friday, August 4, 2017, wrote:In a message dated 8/3/2017 2:04:31 P.M. Eastern Daylight Time, albertjosecarlos@gmail.com writes:I have recently bought a pack of poly filter from a local fish store and it was yellow in color straight out from the pack.My I have attched the photo in this email.Is it still safe to Use?The discolored Poly-Filter ® was exposed to excessive heat during storage. This most likelydid not occur in the pet store (unless they have an outside storage container).We mark every master case of Poly-Filter ® with a red top stencil: heat sensitive do not storeabove 90 F. Every summer we receive emails from aquarists that have purchased discoloredPoly-Filters. In order to combat this problem, we have notified all our distributors that Poly-Filtermust be stored in a temperature controlled area. In addition, we increase Poly-Filter's moisturecontent during summer months. Yet nothing appears to stop the problem because warehouseworkers either do not care about warnings or are simply illiterate. As a point of information:we keep samples from every Poly-Filter ® production batch and every products manufacturedtwelve years ago only shows slight yellowing when stored below 80 F.Is your discolored Poly-Filter ® safe to use? By the color of your picture the answer ismost likely yes. Did the Poly-Filter ® have a strong ammonia, dead fishy odor ? If the answeris no then it is only aesthetically bad looking but will fully function. Just rinse it well in filtered water,distilled water or R/O water before use. However, if the Poly-Filter ® had the strong bad smellmentioned above -- it is severely heat damaged and must be discarded. Send us another emailwith your name and address we will replace it.Poly-Bio-Marine, Inc.927 Neversink St.Reading, PA 19606-3732Phone 610-404-1410Fax 610-404-1487www.polybiomarine.com or www.poly-bio-marine.comSent from Singapore Reef Club mobile app Quote Link to comment Share on other sites More sharing options...
SRC Member Xtraster Posted August 5, 2017 SRC Member Share Posted August 5, 2017 Thanks for update n sharing 1 Quote Link to comment Share on other sites More sharing options...
SRC Member kapemasarap Posted August 5, 2017 Author SRC Member Share Posted August 5, 2017 Thanks for update n sharing No problem. I hope this info benefits reefers out there who runs into the same issue and save buyers and sellers from getting into disputes unless necessary. Its doing its job so far and i dont know if there will be any changes to the features of poly-filter as advertised and promised due to the discoloration. Only time will tell and lets see if anything leaches out or expires faster than if it was white. If no further updates means everything is okay.Sent from Singapore Reef Club mobile app 1 Quote Link to comment Share on other sites More sharing options...
ramvenga85 Posted August 6, 2017 Share Posted August 6, 2017 Yes, it will definetly benefit reefers like myself who use polyfilter. Its a great product by the way. Thanks for sharing and do update us if anything leaches or that sort (hopefully it doesnt).. Sent from Singapore Reef Club mobile app Quote Link to comment Share on other sites More sharing options...
SRC Member kapemasarap Posted September 13, 2017 Author SRC Member Share Posted September 13, 2017 Hi all no ill effects and still works as it should. No chemical leach and soft corals still seems unaffected.Sent from Singapore Reef Club mobile app Quote Link to comment Share on other sites More sharing options...
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