silver_tang Posted September 29, 2005 Share Posted September 29, 2005 Hi all Today I went a marine aquarium in the west actually planning to get 5 fire goby for my fish tank. Before I go I call up the shop and ask the boss whether they have stock a not saying tat 1 want 5 goby and her reply is “YES we do and we have more than that“. When I reach the place searching high and low and I can only find 3 goby and 1 of them the head tail is broken. Then I ask the lady boss saying that I was the one that call just now how come there is only 3 fire goby. Then she go to her tank and ask her worker (Malay Maid) say .. Wah my fishes all jump out from the tank ah saying that her maid did not take care of the fishes well. Oh….come on… your tank got a top cover on it how can the fishes jump out. Then I start to understand her idea behind it. She already know she dun have the fishes. She only want me to come down to her aquarium. Thinking that she dun have fire goby and I will buy other fishes from her instead of fire goby. Really unsatisfactory with this kind of customer service and I will never ever return to this shop again. Link to comment Share on other sites More sharing options...
SRC Member Anthony Posted September 29, 2005 SRC Member Share Posted September 29, 2005 Hi all Today I went a marine aquarium in the west actually planning to get 5 fire goby for my fish tank. Before I go I call up the shop and ask the boss whether they have stock a not saying tat 1 want 5 goby and her reply is “YES we do and we have more than that“. When I reach the place searching high and low and I can only find 3 goby and 1 of them the head tail is broken. Then I ask the lady boss saying that I was the one that call just now how come there is only 3 fire goby. Then she go to her tank and ask her worker (Malay Maid) say .. Wah my fishes all jump out from the tank ah saying that her maid did not take care of the fishes well. Oh….come on… your tank got a top cover on it how can the fishes jump out. Then I start to understand her idea behind it. She already know she dun have the fishes. She only want me to come down to her aquarium. Thinking that she dun have fire goby and I will buy other fishes from her instead of fire goby. Really unsatisfactory with this kind of customer service and I will never ever return to this shop again. i guess i know which 1 . today i just called, ask her do u have coralife salt. + 2 more questions. how much 1 bucket cost. ? or 1 loose bag cost.? she reply me . aiya .. all diff price lah . u want come down. cant she ans that simple question?. she cant spare 30 sec to ans me?. just hang up like tt. WTF! ... click here Link to comment Share on other sites More sharing options...
RAV-65 Posted September 29, 2005 Share Posted September 29, 2005 Sounds like very bad attitude to me... :( People do not plan to fail; Often they just fail to plan... Wat I do to prevent myself from tearing my hair out... My stress remedy... Link to comment Share on other sites More sharing options...
silver_tang Posted September 29, 2005 Author Share Posted September 29, 2005 i guess i know which 1 . today i just called, ask her do u have coralife salt. + 2 more questions. how much 1 bucket cost. ? or 1 loose bag cost.? she reply me . aiya .. all diff price lah . u want come down. cant she ans that simple question?. she cant spare 30 sec to ans me?. just hang up like tt. WTF! Bro. Go C328..Auntie cme new stocks liao but the price up by $2 for 1 packet. Link to comment Share on other sites More sharing options...
SRC Member Dazza Posted September 30, 2005 SRC Member Share Posted September 30, 2005 Hi all Today I went a marine aquarium in the west actually planning to get 5 fire goby for my fish tank. Before I go I call up the shop and ask the boss whether they have stock a not saying tat 1 want 5 goby and her reply is “YES we do and we have more than that“. When I reach the place searching high and low and I can only find 3 goby and 1 of them the head tail is broken. Then I ask the lady boss saying that I was the one that call just now how come there is only 3 fire goby. Then she go to her tank and ask her worker (Malay Maid) say .. Wah my fishes all jump out from the tank ah saying that her maid did not take care of the fishes well. Oh….come on… your tank got a top cover on it how can the fishes jump out. Then I start to understand her idea behind it. She already know she dun have the fishes. She only want me to come down to her aquarium. Thinking that she dun have fire goby and I will buy other fishes from her instead of fire goby. Really unsatisfactory with this kind of customer service and I will never ever return to this shop again. hahahsa geuss i know wh one too.... i oso kena b4 hahaha Main Tank : 48 inch by 36 inch by 28 inch (2 sides starphire glass)Sump Tank :Return Pump :Chiller : Starmax Compressor 1 HP Drop coilChiller Return Pump Protein Skimmer :Wave Maker :Fluidised Reactor : Link to comment Share on other sites More sharing options...
SRC Member zehuan Posted September 30, 2005 SRC Member Share Posted September 30, 2005 I think I also know which one... sigh same happened to me and my friend.. usually the lady boss around one. bought an equipment from the shop but found fautly but bring back but the boss say it is like that one. will not go back again Link to comment Share on other sites More sharing options...
SRC Member Kenji80 Posted September 30, 2005 SRC Member Share Posted September 30, 2005 Is it the shop that I had mention before in Kopi-Tiam? Link to comment Share on other sites More sharing options...
silver_tang Posted September 30, 2005 Author Share Posted September 30, 2005 I think I also know which one... sigh same happened to me and my friend.. usually the lady boss around one. bought an equipment from the shop but found fautly but bring back but the boss say it is like that one. will not go back again Actually long time never visit tis shop liao bcos of the lousy customer service and bad attuide of the lady boss but her malay maid and husband is relli a nice person. Heard from a friend tat the lady boss attuide change liao..wan to give it a try again but in the end... kanan tis kind of treatment...WTF Link to comment Share on other sites More sharing options...
SRC Member flying carpet Posted September 30, 2005 SRC Member Share Posted September 30, 2005 Actually long time never visit tis shop liao bcos of the lousy customer service and bad attuide of the lady boss but her malay maid and husband is relli a nice person. Heard from a friend tat the lady boss attuide change liao..wan to give it a try again but in the end... kanan tis kind of treatment...WTF Wah bro you really piss off huh. Can understand that also wasted trip, empty promises, who wouldn't be angry?! Better luck next time bro. Link to comment Share on other sites More sharing options...
SRC Member alanseah Posted September 30, 2005 SRC Member Share Posted September 30, 2005 Hi all Today I went a marine aquarium in the west actually planning to get 5 fire goby for my fish tank. Before I go I call up the shop and ask the boss whether they have stock a not saying tat 1 want 5 goby and her reply is “YES we do and we have more than that“. When I reach the place searching high and low and I can only find 3 goby and 1 of them the head tail is broken. Then I ask the lady boss saying that I was the one that call just now how come there is only 3 fire goby. Then she go to her tank and ask her worker (Malay Maid) say .. Wah my fishes all jump out from the tank ah saying that her maid did not take care of the fishes well. Oh….come on… your tank got a top cover on it how can the fishes jump out. Then I start to understand her idea behind it. She already know she dun have the fishes. She only want me to come down to her aquarium. Thinking that she dun have fire goby and I will buy other fishes from her instead of fire goby. Really unsatisfactory with this kind of customer service and I will never ever return to this shop again. i guess i know which shop u refering.. the one station at a shopping building one right... lolz.. I gatta before and too bad I wont go there anymore also.. Link to comment Share on other sites More sharing options...
speedmaster Posted September 30, 2005 Share Posted September 30, 2005 i remember want to sell me a small koran angel for 50, then bought one at other place at 17, so i never go back to there anymore. Link to comment Share on other sites More sharing options...
SRC Member Anthony Posted September 30, 2005 SRC Member Share Posted September 30, 2005 wow. i tot she just pms when i called her. too bad. is another blacklisted shopping centre ###### LFS. hope she read this thread n do something abt it. ... click here Link to comment Share on other sites More sharing options...
SRC Member XPeriment 626 Posted September 30, 2005 SRC Member Share Posted September 30, 2005 i guess i know which shop u refering..the one station at a shopping building one right... lolz.. I gatta before and too bad I wont go there anymore also.. woah so blatant! Be teachable always, nobody has a monopoly on wisdom. But learn to distinguish "fact" from "opinion". Link to comment Share on other sites More sharing options...
SRC Member patrick123 Posted September 30, 2005 SRC Member Share Posted September 30, 2005 One time they tried to push sell me luminous green frogspawn and mentioned that it was from different location very rare. Price at $100+. After knowing that I wasn't falling for it. He went on to entertain the other customer. Link to comment Share on other sites More sharing options...
SRC Member zehuan Posted September 30, 2005 SRC Member Share Posted September 30, 2005 Is it the shop that I had mention before in Kopi-Tiam? yup... Link to comment Share on other sites More sharing options...
lightbolt75 Posted September 30, 2005 Share Posted September 30, 2005 Is it start with a letter J? Link to comment Share on other sites More sharing options...
SRC Member flying carpet Posted September 30, 2005 SRC Member Share Posted September 30, 2005 Guys I think it won't be nice to reveal too much. I am not against anyone here but I myself pm to ask which LFS is it. I guess that it is the best way to know better. Peace Link to comment Share on other sites More sharing options...
SRC Member jem Posted September 30, 2005 SRC Member Share Posted September 30, 2005 me and my dad was also very pissed off with the CS there.. when i was still starting out in the hobby.. i called them up to question if they have stock for the chiller.. i ask about the pricing..and they said "u come down to take a look..we cant reveal prices over the phone.." well..then i called Reborn..and they happily told me their prices but they politely told me that they wont have stock till the next week.. so i went down over to the lady shop..didnt knew much about equipment pricing..and got sorta scammed by her words..it was me being naive to be taken in for their words.. look around their tanks..and question bout their pricing..didnt bought any fish..as my dad and i knew they were overcharging.. well..im not here to bring the LFS down..but if they can improve on their CS i wont mind patronising their shop more..as its one of the nearer LFS that i can visit.. just voicing out my disatisfaction and hope things will change for the better.. oh yea..and for those reefers who are starting out on this hobby..be sure to know the price range of a fish..visit a trusted LFS..one disadvantage of this hobby..is that..they have no price tag attatched to their fishes Link to comment Share on other sites More sharing options...
SRC Member kthc Posted September 30, 2005 SRC Member Share Posted September 30, 2005 Was offered flame angel for $50 because 'very fat'.... Link to comment Share on other sites More sharing options...
spiderman Posted September 30, 2005 Share Posted September 30, 2005 ha ha knife sharp sharp Link to comment Share on other sites More sharing options...
SRC Member jialuvqr Posted September 30, 2005 SRC Member Share Posted September 30, 2005 went there before and got quoted very HIGH prices too..... those who dont know market price sure get 'chop' one Link to comment Share on other sites More sharing options...
SRC Member Anthony Posted September 30, 2005 SRC Member Share Posted September 30, 2005 me and my dad was also very pissed off with the CS there..when i was still starting out in the hobby.. i called them up to question if they have stock for the chiller.. i ask about the pricing..and they said "u come down to take a look..we cant reveal prices over the phone.." well..then i called Reborn..and they happily told me their prices but they politely told me that they wont have stock till the next week.. so i went down over to the lady shop..didnt knew much about equipment pricing..and got sorta scammed by her words..it was me being naive to be taken in for their words.. look around their tanks..and question bout their pricing..didnt bought any fish..as my dad and i knew they were overcharging.. well..im not here to bring the LFS down..but if they can improve on their CS i wont mind patronising their shop more..as its one of the nearer LFS that i can visit.. just voicing out my disatisfaction and hope things will change for the better.. oh yea..and for those reefers who are starting out on this hobby..be sure to know the price range of a fish..visit a trusted LFS..one disadvantage of this hobby..is that..they have no price tag attatched to their fishes . warning * to reefers who are starting out on this hobby. if u staying in west . can always visit MarineLife (henry), u will nv regret. ... click here Link to comment Share on other sites More sharing options...
SRC Member Dazza Posted September 30, 2005 SRC Member Share Posted September 30, 2005 oklah i think we all know wh shop it is n its time to live n let live... not happy dont buy lor...... lets not reveal names etc here.... Main Tank : 48 inch by 36 inch by 28 inch (2 sides starphire glass)Sump Tank :Return Pump :Chiller : Starmax Compressor 1 HP Drop coilChiller Return Pump Protein Skimmer :Wave Maker :Fluidised Reactor : Link to comment Share on other sites More sharing options...
yooyoo99 Posted September 30, 2005 Share Posted September 30, 2005 just to share... i went there to enquiry about the price of a 6ft tank. what the boss told me was, 'u go around the other lfs or shops and check out the specs and pricing first. then come back to us and tell us the price and specs u want. we can definitely be better than it'. other than that, no other questions asked, don't even bother to ask any details at all. i don't like the feeling of such service. it is good for the customer to have the best bargain. but to undercut pricing to such a level...to me oh no. i would rather spend a few hundred dollars elsewhere, where the quality and serivce is better. don't even know if their quality is good or not. Link to comment Share on other sites More sharing options...
silver_tang Posted September 30, 2005 Author Share Posted September 30, 2005 Dear Bros and Sis Really dun know that the response will be so big after starting this thread. Is not that I want to bring this LFS down because people are doing business and making a living also. But last night think liao really super buaysong therefore decide to bring this matter up. I had PM the boss of this LFS to tell her to come and read this thread hope she will do something about it... if not too bad then. Link to comment Share on other sites More sharing options...
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